About Us

1.Foreign trade services:
 

① Sampling policy:

Usually, our company does not provide free samples of wired earphones. We can provide transportation, and the samples and transportation costs are borne by the customer. The sample fee is calculated based on cost,

After placing an order, it can be deducted from the order

② Guarantee terms:

Under normal use, our products have a one-year shelf life and technical support can be provided by email, fax, or phone. Our products have passed CE certification

ROHS, 3C, FCC, UL, and ISO validations enable us to provide the highest quality products

③ Import and export process services:

In terms of express transportation, we have good cooperation with DHL/FedEx/UPS/TNT/EMS, and our company has designated forwarders for both sea and air transportation.

Our strong R&D team can design products according to customer requirements and provide packaging services to customers

④ After sales service:

Our company provides spare parts and technical support, repair support, and equipment changes for OEM orders, distributors, and agents. We provide the following services:

Insurance, transportation, customs, export documentation, quality inspection, product maintenance

2. Service Purpose:

Customer first, honesty first

Serve customers 24/7, comprehensively, and wholeheartedly.

3. Service philosophy:

Ensure that customers can use our company's products with confidence.

Every time customers receive convenience, the company gains trust.

During the service process, first identify the company's own problems and prioritize the interests of customers.

4. Service Work Guidelines:

Process first, then analyze.

Start with your hands and then move your mouth.

Handle things well the first time.

5. Service Commitment

24-hour comprehensive service, accepting customer complaints and inquiries